Terms of Service

Effective: January 1, 2025 · Last updated: January 1, 2025

Welcome to Glass Cities Tree Service. By using our website or engaging our services, you agree to these Terms of Service. Please read them carefully. If you do not agree, please do not use our website or services.

1. Services

Glass Cities Tree Service provides Tree Service services in Toledo, OH and surrounding areas. All services are subject to availability, and we reserve the right to decline service at our discretion.

2. Quotes and Estimates

  • Quotes provided via our website or phone are estimates only and are subject to change upon on-site inspection.
  • Final pricing will be confirmed before work begins. We will not perform work at a higher price without your explicit approval.
  • Quotes are valid for 30 days unless otherwise specified.

3. Scheduling and Cancellations

  • We will do our best to arrive within the scheduled window. Traffic, weather, and prior job overruns may cause delays. We will notify you as soon as possible.
  • To cancel or reschedule, please contact us at least 24 hours in advance at (419) 548-5543 or info@glasscitiestreeservice.com.
  • Late cancellations (less than 24 hours) may be subject to a scheduling fee.

4. Payment

  • Payment is due upon completion of work unless a written payment arrangement has been agreed upon in advance.
  • We accept cash, check, and major credit cards.
  • Returned checks are subject to a $35 returned check fee.
  • Accounts more than 30 days past due may be subject to a late fee of 1.5% per month.

5. Satisfaction Guarantee

100% Satisfaction Guaranteed. If you are not satisfied with the work performed, notify us within [X days] of service completion and we will return to address the issue at no additional charge. This guarantee applies to the work performed and does not cover pre-existing conditions, damage caused by third parties, or normal wear and tear.

6. Access to Property

  • You agree to provide safe, reasonable access to the areas where services will be performed.
  • Please ensure gates are unlocked and pets are secured on the day of service.
  • If our crew cannot access the property at the scheduled time, a trip charge may apply.

7. Liability

Glass Cities Tree Service carries liability insurance and operates in compliance with all applicable local and state licensing requirements (License # ). We are not liable for:

  • Pre-existing conditions, defects, or damage not caused by our work
  • Damage arising from failure to disclose known hazards or structural issues
  • Consequential, incidental, or indirect damages

Our maximum liability for any claim is limited to the amount paid for the specific service that gave rise to the claim.

8. Property Damage Claims

If you believe our work caused property damage, notify us in writing within 48 hours of service completion. Claims reported after this window may not be eligible for coverage. We will investigate all claims promptly.

9. Intellectual Property

All content on this website — including text, graphics, logos, and images — is the property of Glass Cities Tree Service and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

10. Website Use

You agree to use our website only for lawful purposes. You may not attempt to gain unauthorized access to any portion of our website or any related systems. We reserve the right to terminate access for misuse.

11. Privacy

Use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Changes to Terms

We reserve the right to update these Terms at any time. Updated Terms will be posted on this page. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the state of OH, without regard to conflict of law principles. Any disputes will be resolved in the courts of Toledo, OH.

14. Contact

Questions about these Terms? Contact us:

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